My SkinSpirit FAQs

What is My SkinSpirit?
My SkinSpirit is a secure, online portal to your personal activity at SkinSpirit. With a single login, view your past and upcoming appointments, book or request appointments at any location, view product purchases or even track SkinSpirit gift certificates.

What else can be done through MySkinSpirit? Complete forms electronically, update health history, personal information and confirm upcoming appointments.

Why Should I Use My SkinSpirit?
Convenience – Book and request appointments when it best fits your schedule – late at night, early in the morning, whenever you want!
Save time – Fill out forms electronically before you arrive and expedite the check-in process!
• Update your contact information easily

How Do I Access My SkinSpirit?
Visit SkinSpirit.com and click on the CLIENT login button that appears on the main page in the upper, right corner or type my.skinspirit.com into your browser.

What Types of Appointments Can I Book? How Do I Book an Appointment?
Currently our two most popular services, facials and BOTOX can be booked directly through My SkinSpirit – for all other services, please use the Request an Appointment form.

Simply login to My SkinSpirit, click on either the BOTOX or FACIAL buttons found on the left. For facial services, you’ll then need to choose the service type before selecting your location, date, time and provider. For BOTOX, select your location, date, time and provider. Once you’ve completed those steps for either service type, review your appointment details and click the BOOK IT button.


How Do I Request an Appointment?
For all services other than facials and BOTOX, such as Laser Hair Removal, Dermal Fillers, IPL and others, complete the Request an Appointment form found here. Fill out the form including service, location, requested date and time. Submit the form and you’ll be contacted by SkinSpirit to confirm and complete the booking process.

How Do I Update my Contact Information?
Select the myProfile tab, click on the “Update This Information” button and update your profile information.

How Do I Review my Service and Product History?
Select the myServices tab to view recent SkinSpirit services received at any of our locations. Under this tab, you’ll have access to the name of the service received, provider and the duration of the service. You can also re-book your facial or BOTOX services directly from this tab or request an appointment for other services.

Under the myProducts tab, find your product purchase history.


What Do I Do If I forgot My Password or Need to Reset it?
If you’ve forgotten your My SkinSpirit password, navigate to the Client Portal login page, and look for the “Having trouble logging in? Click here” link beneath the login fields. Enter the email address SkinSpirit has on file, click “Send” and look for an email with instructions on how to reset your password. Not sure which email we have on file for you? Please call customer service and we’ll be happy to look it up for you.

To reset your password, login to My SkinSpirit, navigate to the myPROFILE tab, click PASSWORD and follow the instructions. Please note, passwords need to be at least 6 characters.


Electronic Forms in My SkinSpirit
The myFORMS tab not only gives access to your signed forms and notices, but expedites your appointment check-in process by allowing completion of the Registration and Medical history forms. Fill out these two forms prior to your first appointment at SkinSpirit, save time and enjoy your spa experience even more.

How do I know if I have an account in My SkinSpirit?
As we’ve moved to an electronic system, all current SkinSpirit clients now have an account within My SkinSpirit. Accessing your account information the first time is simple – however, you’ll need to set up a password before logging in. Follow the same steps as resetting a forgotten password found here..

If you’re new to SkinSpirit and have yet to visit one of our clinics for an appointment, click on the Create An Account button from the Client Portal login page. On the next screen, enter your email address and other personal information to set up your account.


Is my information safe in My SkinSpirit?
Yes, your personal information is safe within My SkinSpirit. All personal information is stored in a secure, encrypted database. Your information will only be used to provide services and to communicate directly with SkinSpirit. We will never sell your information to any third parties.