Contact SkinSpirit Skincare Clinic & Spa, Inc.

Email: Info@skinspirit.com
Phone: 866.323.0039

SkinSpirit, consistently voted "BEST OF" Palo Alto, opened in downtown Palo Alto in 2003. We opened in Walnut Creek fall of 2008 and quickly won "BEST of the East Bay" for our facials, skincare and massage. We were very excited to open our third location, with an amazing reception, in Mill Valley fall of 2010.

Policies

PALO ALTO Downtown WALNUT CREEK The Mercer Building MILL VALLEY Strawberry Village

701 Emerson Street Palo Alto, CA 94301 Phone: 650.324.9600 Fax: 650.323.3161 Map and Directions 1647 N California Blvd Walnut Creek, CA 94596 Phone: 925.952.9200 Fax: 925.952.9259 Map and Directions 800 Redwood Highway Mill Valley, CA 94941 Phone: 415.383.3100 Fax: 415.383.6200 Map and Directions Hours Palo Alto Mon–Fri Saturday 9:00–8:00 9:00–7:00 Hours Walnut Creek Tues–Wed Thursday Fri–Sat 10:00–8:00 9:00–8:00 9:00–7:00 Hours Mill Valley Monday Tuesday Wed & Thurs Fri & Sat 10:00–5:00 9:00–6:00 9:00–8:00 9:00–6:00 Parking available in our private lot. Parking available in garage behind spa, enter either on Cole or Trinity Avenue. Parking available.

Maps:

Driving Directions to SkinSpirit Palo Alto: Enter your starting address: (format: street address, zip code)

Driving Directions to SkinSpirit Walnut Creek: Enter your starting address: (format: street address, zip code)

Driving Directions to SkinSpirit Mill Valley: Enter your starting address: (format: street address, zip code)

OUR POLICIES

Appointments
Since popular times fill up quickly, try to book your appointments a few weeks in advance to ensure you get the day and time you want. At the time of booking, we’ll ask for a credit card or gift certificate number to guarantee your appointment. We accept American Express, Visa, Mastercard and Discovery. Prices are subject to change without notice.

We recommend that you arrive a few minutes early for your appointment. If you're running late, please give us a call so we can make the necessary adjustments to your schedule.

Group Appointments
Please check with the front desk at 866.323.0039 for policies and availability. Special requirements may apply to bookings of 3 or more people. Please note there is a 72-hour cancellation policy for groups.

Consultations
Every client will undergo a complimentary consultation and skin analysis by one of our therapists. Our consultations involve an in-depth education about your skin; a comprehensive discussion about all options available to you along with the benefits and risks associated with each; and a clear recommendation of action. We believe an informed patient, with realistic expectations, will be most satisfied with our treatments and results.

Cancellation Policy
Clients must provide 24 hours notice to cancel an appointment (72 hours for a group or package appointment or for a 2+ hour appointment) or the guaranteeing credit card will be charged a late cancellation fee of 50% of the scheduled treatment. No-show will result in a cancellation fee of 100% of the scheduled treatment.

Returns
If not fully satisfied with a purchase from our retail area, please bring your receipt and unused portion of product back within two weeks of purchase and we'll issue a SkinSpirit credit, good for product or future use at the facility. There are no cash or credit card refunds. Sorry, no credit on product returned after two weeks.

To make the most of your stay with us
• Make sure you disclose any medical problems or concerns to your therapist
• Keep all valuables close at hand. Better yet, leave them at home as we can not be held responsible for any lost or stolen articles.