As a courtesy, we provide appointment reminders for clients and require notice when cancelling or rescheduling your appointment. Clients must provide a 24-hour notice for appointments less than 2 hours to cancel or reschedule. A 48-hour notice is required for appointments 2 hours or longer or group appointments. Cancelled appointments will be charged a minimum of $75 up to $300, and no-shows a minimum of $150 up to $300, depending on your provider. Please be aware that appointments requiring a consultation fee or deposit are non-refundable. Late cancellations, rescheduling, or deciding not to proceed with the scheduled treatment will result in the forfeiture of the fee or deposit.
If you arrive more than 10 minutes late for your appointment, you may be required to reschedule your appointment to avoid disrupting the appointments of other clients.
